UCS Balkan provides the whole range of services in the field of the altogether integration of the software products and a technical support, where each client is being attended individually. For this major purpose at UCS Balkan are available teams for integration, technical support, consulting and education. The company implements retail sale of programme products and equipment. For example, if a decission for autoamting of a restaurant is taken, our clients do not need to search for other companies in order to solve their problems. Our company carries out a general approach to automation. We guarantee the stability and the reliability of our products and their synchronized cooperation with all multi-functional and up-to-date POS stations.
Besides the multi-fuctional programme products, another significant feature of UCS Balkan is the qualified technical supporrt for our clients. The technical support service is available for our clients without days off. Our teams always work over client's problems untill thier in detail solving.
Another important feature is that UCS Balkan provides repair services for printers Еpson и Star, and also offers original supplies for their complete stable functioning.
Our clients are proposed to sign a subscription-support contract for the hardware and the programme products.
After the contract is signed the client pays only the subscription fee, and the company according to this guarantees: Free basic prevention works at signing of the subscription-support contract. Complete prevention works of the delivered by us hardware at each three months. Free repair services of the hardware. Free visit of specialists for the repairing of the hardware.. Helding of consultations over the phone for technical support. Information for the client about new versions of the programme products R-Кeeper and StoreHouse. Free upgrading of the programme products in the frames of one version. Priority support of the hardware. Advices and consultaions during the purchase of new equipment. Analysis and valuation of the work of the staff.
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